Overview

We strive to provide you with the best shopping experience possible. Please take a moment to review our refund policy to understand the terms and conditions regarding returns and refunds.

1. Refund Eligibility:

 Refund requests are accepted within 30 days from the date the package is received by the customer. To be eligible for a refund, the product must be unused, in its original packaging, and in the same condition as received.

2. Refund Process:

 To initiate a refund, please contact our customer service team at [info@wsteyouthgems] within the 30-day period. Provide your order number and a brief explanation of the reason for the refund request. Our team will guide you through the process and provide any necessary instructions.

3. Return Shipping:

 Please note that the return shipping cost is the responsibility of the customer. We recommend using a trackable shipping method to ensure the safe return of the product. wasteyouthgems is not responsible for any shipping fees associated with returning the item

4. Inspection and Approval:

 Upon receiving the returned item, our team will inspect it to ensure it meets the eligibility criteria for a refund. If the product is deemed eligible, we will process the refund to the original payment method. Please allow 3 business days for the refund to reflect in your account.

5. Contact Us for Assistance:

 If you encounter any issues with your package or have concerns about the product, please contact our customer service team at info@wasteyouthgems.com. We are here to assist you and address any problems you may have encountered.

6. Exceptions:

 Refunds may not be granted for products that show signs of use or damage not due to manufacturing defects. Customized or personalized items may be subject to different refund terms, which will be communicated during the ordering process.

Need help?

Contact us at info@wastyouthgems.com for questions related to refunds and returns.